Managing Members of a Distribution List (Group Owner Guide)

Managing Members of a Distribution List (Group Owner Guide)

As an owner of a Microsoft 365 distribution list (DL), you can add or remove members without needing IT support. This guide explains how to manage group membership through Outlook on the web.


Step 1 – Sign in to Outlook on the Web

  1. Open your browser and go to
    https://outlook.office.com

  2. Sign in with your Microsoft 365 work account.


Step 2 – Open Distribution Group Settings

  1. Click the ⚙️ Settings cog (top right).

  2. In the left-hand menu, choose General → Distribution groups.

  3. You’ll see a message saying: “To manage distribution groups, visit this portal.”

  4. Click the link to open the Distribution Groups portal.


Step 3 – Find the Group You Own

  • The portal will display two tabs:

    • Groups I belong to

    • Groups I own

  • Click on Groups I own.

  • Select the distribution list you want to manage.


Step 4 – Manage Owners and Members

  • A side panel will open for the selected group.

  • From here you can:

    • Add members → search for a name or email, select the user, and click Add.

    • Remove members → select the user and click Remove.

    • Manage owners → add or remove group owners as needed.


Step 5 – Save Changes

  • Confirm your updates before closing the panel.


Notes

  • You’ll only see distribution lists where you’re listed as an owner.

  • If you can’t find your group or the option to manage members, please contact the baseMSP Helpdesk at
    helpdesk@basemsp.co.uk

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